Frequently Asked Questions (FAQs)
1. What is your return policy?
We offer a 14-day return policy for all items. If you’re not satisfied with your purchase, you can return the item in its original condition for a full refund. For more details, visit our Return Policy page.
2. How can I track my order?
Once your order is shipped, we’ll send you a tracking number via email. You can use this number to track your package through our shipping provider’s website.
3. Do you ship internationally?
Yes, we offer international shipping. Shipping costs will vary depending on your location and will be calculated at checkout.
4. What payment methods do you accept?
We accept all major credit and debit cards, including Visa, MasterCard, and American Express. We also accept PayPal.
5. Can I modify or cancel my order?
If your order hasn’t been shipped yet, you can modify or cancel it by contacting us at 010 27056824 or emailing us at support@hammerluggage.com.
6. How long does shipping take?
Shipping times vary depending on your location. For local orders, delivery typically takes 3-5 business days. International orders may take 7-14 business days.